Frequently Asked Questions
How long does delivery take?
Delivery times vary by product and supplier. Most orders arrive within 7–20 business days after processing. You'll receive a tracking number once your order ships.
How do I track my order?
Once your order has shipped, you'll receive a confirmation email with a tracking link. Please allow 1–3 business days after shipment for tracking information to update.
Can I cancel my order?
Cancellations may be possible if your order has not yet been processed or shipped. Please contact us at simplysorted@gmail.com as soon as possible. Once an order has shipped, it cannot be cancelled.
Do products come in different variations?
Many of our products are available in multiple sizes, colors, or styles. Please review the product page carefully and select your preferred option before adding to cart.
What if my item arrives damaged?
We're so sorry if this happens! Please email us at simplysorted@gmail.com within 48 hours of delivery with your order number and clear photos of the damage. We'll make it right as quickly as possible.